
In addition to unsurpassed customer service, attention to detail
and professionalism, Renaissance brings a unique perspective to the
world of Rewards Programs.
Our objective is to provide a simplified process and pricing structure
that allows us to focus on the most important aspect of the program:
helping you reach your goals.
To reduce incremental costs and fees we work directly with Manufacturers
and Manufacturer Reps, resulting in a more streamlined and efficient
structure, better communication and delivery of information, and most
importantly, lower costs for our Customers.
Rather than charging fees for every step of the process, we earn our
management fee only when merchandise is redeemed. There are no monthly
management fees, no data entry fees, no programming or reporting fees.
Your Rewards Site and Catalog will always be fresh and exciting and include
a customized product mix that represents not only the latest in merchandise
and the changing tastes and needs of the end user, but product that is
readily available and will ship quickly.
The final result is a Rewards Program that in turn helps you reach your
goals, whether that is to increase sales, increase attendance, increase
recruiting or decrease sick days.
A professional and knowledgeable Operations Team will be
assigned to your account to manage the details of your program on a
daily basis, as well as providing a level of Customer Service that is
unmatched in the industry.
As your Rewards partner, we will also provide the following services:
- An experienced Renaissance Team including an Account Executive,
Operations Manager, and Customer Service Representatives to manage
your program on a daily basis.
- Customized web catalog featuring a diverse product selection
based on customer and employee input, market research, availability
of product for quick shipping and order history
- Negotiation of the lowest possible pricing on all program components
(merchandise, awards, shipping, web maintenance)
- Daily management of all vendors
- Automated tracking, reporting and administration
Additional Services include:
- Unique creative program collateral design and execution (program
promotional materials, catalogs, flyers, mailers)
- Customized reporting
- Inventive program additions (sweepstakes, sales promotions,
e-auctions and scratch game cards)

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